Online therapy that takes insurance
Video sessions are covered by every plan we accept, at the same copay as in person. This page covers coverage and cost. For how sessions work, see our teletherapy page.
Plans we accept online
Covered the same as in person.
Every plan we're in-network with covers teletherapy. We verify your exact copay before your first session. Curious how the sessions themselves work?How teletherapy works at Crown.
Online therapy questions
Does insurance cover online therapy?⌄
Yes. New York State requires insurers to cover telehealth visits the same way they cover in-person care, and every plan we are in-network with does, including Aetna, Cigna, Empire BCBS, Healthfirst, Oxford, MetroPlus, Fidelis, Medicaid, Medicare, and Northwell Health.
Is my copay the same for video sessions?⌄
On the plans we accept, yes. Your copay for a video session is the same as for an in-person session. We confirm the exact amount with your insurer before your first appointment.
How do I find out my exact copay?⌄
Start your intake below or call (718) 208-4780. On many networks we can confirm eligibility live on the phone. Medicaid clients are covered 100% with a $0 deductible.
Do I have to be in New York?⌄
Yes. Our clinicians are licensed in New York, so you need to be physically in the state at the time of your session, wherever in the state that is.
How do video sessions actually work?⌄
That is covered on our teletherapy page, linked above: what you need, how sessions run, and which kinds of therapy work well by video.
Start online therapy
Fill out the short form below. We verify your telehealth coverage and get back to you — usually the same day.
Prefer to talk? Call (718) 208-4780 and a real person answers.
This form is not for emergencies. If you are in crisis, call or text 988, the Suicide & Crisis Lifeline, or dial 911.