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Online therapy that takes insurance

Video sessions are covered on the plans we accept, and we confirm your copay before you start. This page covers coverage and cost. For how sessions work, see our teletherapy page.

Plans we accept online

Covered the same as in person.

These are the plans we're in-network with. We verify your video coverage and exact copay before your first session. Curious how the sessions themselves work?How teletherapy in NYC works at Crown.

Online therapy questions

Does insurance cover online therapy?

Yes. New York State requires state-regulated plans to cover telehealth visits the same way they cover in-person care. We are in-network with Aetna, Cigna, Empire BlueCross BlueShield, Anthem BlueCross BlueShield, Anthem HealthPlus, Healthfirst, MetroPlus Health, Fidelis Care, 1199 SEIU, NYCE PPO, Northwell Health, TRICARE, Medicaid and Medicare, and we confirm your video coverage and copay before your first session.

Is my copay the same for video sessions?

Usually, yes. On most plans a video session has the same copay as an office visit. We confirm the exact amount with your insurer before your first appointment.

How do I find out my exact copay?

Start your intake below or call (718) 208-4780. On many networks we can confirm eligibility live on the phone. New York Medicaid does not charge a copay for mental health visits.

Do I have to be in New York?

Yes. Our clinicians are licensed in New York, so you need to be physically in the state at the time of your session, wherever in the state that is.

How do video sessions actually work?

That is covered on our teletherapy page, linked above: what you need, how sessions run, and which kinds of therapy work well by video.

Ready to start?

Send us your plan details and we will confirm what you actually owe before your first session, then match you with a therapist. No one is asked to guess at a copay.

Check my coverage →

The team you would be joining

See the whole team →

Start online therapy

Fill out the short form below. We verify your telehealth coverage and get back to you — usually the same day.

Get matched2-minute sign-up formCrown Counseling Team

Step 1 of 3 How to reach you

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Crown Counseling is HIPAA compliant. What you share here is protected health information, read only by our intake team.How we protect it

Prefer to talk? Call (718) 208-4780 and a real person answers.

The office is closed, reopening soon. Fill this in and we will come back to you.

This form is not for emergencies. If you are in crisis, call or text 988, the Suicide & Crisis Lifeline, or dial 911.